Corporate Training

Master the Art of Corporate Communication

Discover Brandon Colbert Solutions’ transformative corporate trainings tailored to today’s dynamic workplaces. Whether it’s embracing a growth mindset, managing diverse teams, or making strategic decisions, we equip you with the skills to lead, connect, and thrive. Elevate your communication game today!

If you don’t see a course or subject you are looking for, we can tailor a course to fit your needs. For more information call us at 616-320-29974 or email brandoncolbertsolutions@outlook.com.

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How To Effectively Deal With Difficult People Workshop

Saturday, October 28th 9:00am - 12:00 pm EST
560 5th St NW Suite 205 Grand Rapids, MI 49504

Do you interact with someone that is challenging? Someone who may be confrontational, uncooperative, or disruptive? You are not alone. Many people struggle with how to effectively communicate and resolve challenges with people who display these difficult behaviors.

How to Effectively Deal with Difficult People is a training course designed to help participants with strategies and techniques for effectively managing interactions with challenging or problematic individuals. 

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Communicating With Different Personality Styles Workshop

Saturday, November 11th 9:00am - 12:00 pm EST
560 5th St NW Suite 205 Grand Rapids, MI 49504

The ability to effectively communicate is crucial in any workplace setting, However individuals with different personality styles may require tailored approaches to ensure clear and effective communication.

Communicating with different personality styles is an Introductory workshop that explores various personality styles in order to learn strategies to communicate with each style effectively.

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Confronting Conflict

Saturday, November 18th 9:00am - 12:00 pm EST
560 5th St NW Suite 205 Grand Rapids, MI 49504

Do you find resolving conflict stressful or uncomfortable? Do you avoid conflict for fear it may only make the situation worse or change the relationship?

Confronting Conflict is an Introductory training course that helps participants be more effective in managing and solving conflict.

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Current Offerings

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Confronting Conflict

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How to Handle Challenging People

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Communicating Outside of your Comfort Zone

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Communicating Outside of Your Comfort Zone II (Courageous Conversations)

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How To Manage Success

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Teambuilding and Problem Solving

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Culture Change: Developing a Growth Mindset

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Communicating in a Toxic Environment

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Cultural Competency and Awareness

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Managing Different Generations

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Communicating with Different Personality Styles

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Customer Service That Gets Results

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Time Management – Setting Good Habits

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Emotional Intelligence

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Moving From Employee to Manager

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customer reviews

What Participants Say

“This was a great seminar & one in which I truly feel like I’m walking away with tools to approach conflict with a more calm and effective manner. I’m excited to see how I can use some the things I learned to reduce the anxiety I have towards conflict.”
confronting conflict participant
“Brandon was engaging. He knows his material and doesn’t make it seem like work. He can read his audience and works that into his presentation style”
confronting conflict participant
“The presentation style was very effective. Brandon is very knowledgeable about the topics and answered questions thoughtfully and thoroughly.”
confronting conflict participant
“Brandon was the best trainer I’ve had. For the first time I didn’t fall asleep It. He was knowledgeable and very interactive.”
confronting conflict participant
“Brandon was knowledgeable and personable, which made the training more fun and empowered us to honestly reflect on our emotional intelligence.”
Emotional Intelligence participant
"He allowed us to ask questions and participate in the session. He provided information and questions that better helps you."
Emotional Intelligence participant
“...to understand and walk away with the right tools. The training was fluent and well executed.”
Emotional Intelligence participant
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customer reviews

What Participants Say

“This was a great seminar & one in which I truly feel like I’m walking away with tools to approach conflict with a more calm and effective manner. I’m excited to see how I can use some the things I learned to reduce the anxiety I have towards conflict.”
confronting conflict participant
“Brandon was engaging. He knows his material and doesn’t make it seem like work. He can read his audience and works that into his presentation style”
confronting conflict participant
“The presentation style was very effective. Brandon is very knowledgeable about the topics and answered questions thoughtfully and thoroughly.”
confronting conflict participant
“Brandon was the best trainer I’ve had. For the first time I didn’t fall asleep It. He was knowledgeable and very interactive.”
confronting conflict participant
“Brandon was knowledgeable and personable, which made the training more fun and empowered us to honestly reflect on our emotional intelligence.”
Emotional Intelligence participant
"He allowed us to ask questions and participate in the session. He provided information and questions that better helps you."
Emotional Intelligence participant
“...to understand and walk away with the right tools. The training was fluent and well executed.”
Emotional Intelligence participant
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BRANDON COLBERT SOLUTIONS LLC PRESENTS

Confronting Conflict

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn common causes of conflict
  • Difference between conflict and disagreement
  • Get to the root cause of conflict by discovering interests and positions
  • Greater awareness of manipulation tactics people use to get what they want
  • Effective communication in conflict
Course Overview:

Confronting Conflict Introductory training helps participants be more effective in managing and solving conflict. The training explores the fundamental aspects of conflict. What is the difference between conflict and simple disagreement? Get to the root cause of the conflict by uncovering someone’s true interest and position. Learn the keys to tactful, and effective communication in conflict. Discover common manipulation tactics people use to get you to do what they want and how to address it effectively. This course will challenge participants to rethink how they see conflict with an interactive training style and conflict challenge scenarios to keep participants engaged. This course aims to help participants with problem-solving, developing healthier relationships and communicating more effectively in conflict.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

How To Handle Challenging People

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn how to use body language, tone, word choice and listening skills to problem solve against negative behaviors
  • Discover your personality style and the style of others to be more effective in communication
  • Learn how to avoid being attacked and avoid attacking others
  • Knowing when to continue or end the relationship (managing expectations)
Course Overview:

How to Handle Challenging People explores the effectiveness of body language, tone, word choice, listening skills, tact and personality style to maximize the chance of a positive outcome. Participants will learn how to avoid attacking and narrowing in on the problematic behavior. Participants will learn how to plan out interactions early to avoid the traps of being caught off guard. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect and share experiences yet left with techniques and tools to be more effective handling challenging people.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Communicating Outside of Your Comfort Zone

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn how prepare and change your mind set for a good outcome
  • How to solve challenges in the moment if things get awkward
  • Learn how to make connections with people that are different from you
  • Learn the benefits of stepping out into the unfamiliar
Course Overview:

Communicating Outside of Your Comfort Zone provides participants with strategies and tools to effectively navigate in new and awkward environments like meeting people events, networking events, social events, team building etc. This training focuses on how to preemptively prepare for what you might encounter or think when you enter an unfamiliar or uncomfortable space to have the right mindset for a successful outcome. Participants will learn what to do if things go wrong in the moment and how to smoothly recover. Participants will learn communication strategies to make connections with others. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect on and more. This training is designed to give participants the confidence to step into the unfamiliar space and communicate their way to a positive outcome.

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BRANDON COLBERT SOLUTIONS LLC PRESENTS

communicating outside of Your Comfort Zone Part 2 - Courageous Conversations

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn how to be more comfortable in environments with different identity groups
  • How to ask questions in a way that is least likely to offend or upset someone
  • Learn how to make connections with people that are different from you
  • Learn Skills in cultural competency and awareness
Course Overview:

Communicating Outside of Your Comfort Zone Part 2 Courageous Conversations dives deeper into how to have conversations around triggering and sensitive topics such as race, culture, class and gender in away that promotes safety with healthy dialogue. Courageous Conversations is all about navigating the uncomfortable, raising your own personal self-awareness, having the confidence to ask the tough questions, and giving the gift of empathy to build trust. Courageous Conversations provides participants with strategies and tools to be more effective in talking about Diversity and Identity. Courageous Conversations training focuses on how to preemptively prepare for what you might encounter or think when you enter a space that has different identities than yourself or conversations of cultural significance. What to do if things go wrong in the moment and how to smoothly recover. Participants will learn communication strategies to make connections with others. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect on and more.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

How To Manage Success

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn common causes of conflict
  • Difference between conflict and disagreement
  • Get to the root cause of conflict by discovering interests and positions
  • Greater awareness of manipulation tactics people use to get what they want
  • Effective communication in conflict
Course Overview:

How to Manage to Success is an introductory training course designed to help participants be more effective in supervising and managing others. The training explores the fundamental aspects of management including feedback, facing resistance, employee learning cycle, delegation skills, handling interpersonal conflict, avoiding micromanagement and more. Discover common mistakes managers make when trying to lead a team. This course will challenge participants to rethink how they look at management, going from being a manager to a true leader. This interactive training course is filled with challenge scenarios to keep participants engaged and whether you are new to management or a seasoned veteran you will come away with tools and insights that can be immediately implemented into practice.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Teambuilding and Problem Solving

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn the traits of highly successful teams
  • Learn how to be more effective in problem solving with others
  • Learn how to communicate more effectively with your team and others
  • Learn how recognize what stage of development your team is in and how move them forward
  • Best ways to create an environment of motivation and boost moral
  • How to deal with behaviors that are detrimental to the team
Course Overview:

Team building and Problem Solving is an introductory course that explores the characteristics of highly effective teams in the workplace. Participants will discover how to problem solve when faced with team conflict. Participants will learn how to build and maintain bridges with diverse teams. Participants will learn the best way to make decisions when faced with multiple viewpoints. Participants will also learn how to solve interpersonal conflicts among the team. Participants will learn common factors that can derail a team with the best intentions. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect on and share experiences along with techniques and tools to build a strong team and solve the biggest team challenges.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Culture Change: Developing a Growth Mindset

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Gain strategies for a culture change that will last
  • Learn techniques to get buy-in from the team
  • Learn effective language to use when communicating change
  • How to deal with change resisters
Course Overview:

Culture Change: Developing A Growth Mindset is an Introductory management training course designed to help participants change the culture through strategy and process. The training explores the fundamental aspects of culture and effective techniques to get buy-in from the team. How to deal with change resisters and create a motivating environment. Key pitfalls to avoid when attempting to charge the culture. How to communicate and use key phrases that change the mindset of those you are working with. This course will challenge participants to rethink how they view change with an interactive training style and challenge scenarios to keep participants engaged. This course aims to help participants view change differently and provide the tools needed to develop a growth mindset among your team.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Communicating in a Toxic Environment

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn what negative behaviors mean and how to address them
  • Learn how to properly prepare for difficult conversations involving negative behaviors
  • Learn key factors to think about for the outcomes you want
  • Learn phrases and action steps that you can use in the moment when you are dealing with bad behavior
Course Overview:

Communicating in a Toxic Environment is an introductory training course that helps participants be more effective when dealing with other people’s negative behaviors. The training explores techniques to gain mutual understanding and get to the why of the behavior. This course also explores how to have the difficult conversations when confronting negative behavior and the best ways to prepare to increase the chances of a positive outcome. Learn when and how to seek help and resources, weigh the pros and cons of potential action steps, and how to keep emotions in check during the process. Discover the tricks people use to get what they want. This course will remove the cloud of the toxic work environment so participants can clearly see what’s going on and how to overcome it, with an interactive training style and challenge scenarios to keep participants engaged.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Cultural Competency and Awareness

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn what cultural competency is and awareness is and its importance in the workplace
  • Learn how to engage with different identity groups and demonstrate inclusiveness
  • Learn techniques to build your cultural competency and awareness in order to build rapport with others
  • Learn the importance of empathy and how it can increase your awareness and around differences
Course Overview:

Cultural Competency and Awareness is an introductory training course designed to help participants effectively interact, work, and develop meaningful relationships with people of various cultures and backgrounds. This training explores the importance of cultural competency and how it affects our interactions with others. In this course you will learn skills to improve your cultural competence. Participants will learn how to have conversations and build rapport in a way that demonstrates good intent and respect for differences. This course is designed to raise self-awareness, reveal blind spots, and uncover areas for growth to develop empathy and inclusive habits. Cultural Competency and Awareness training is designed to help participants connect with others. This interactive training includes challenge scenarios and reflection questions to keep participants engaged.

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BRANDON COLBERT SOLUTIONS LLC PRESENTS

Managing Different Generations

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Understand and define characteristics from differing generations
  • How to adapt your management style to be more effective across all ages
  • Tips and strategies when conflict arises do to generational differences
Course Overview:

The workforce is more diverse than ever. Each generation brings its own unique experiences and perspectives. Managing Different Generations is an introductory training course that provides managers with tools and strategies to lead a multigenerational team. This course explores the experiences and characteristics of each generation in the workforce. Participants will learn how to leverage the strengths that each group brings and effectively solve conflicts that arise from generational differences. Through small group discussions, self-assessments and real -world scenarios participants will gain skills for managing, motivating, and developing teams that are diverse in generation. This course will challenge participants to rethink how they see others. Taught in an interactive style to keep participants engaged, this course will help participants develop healthier relationships and communicate more effectively.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Communicating With Different Personality Styles

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Gain knowledge of the four personality styles
  • Discover what your own personality style is and characteristics of the other styles
  • Tips and strategies to be more effective with different personality styles
  • How to adapt your personality style to problem solve
Course Overview:

Communicating With Different Personality Styles is an introductory training course that helps participants be more effective in communicating with whom they have differing communications styles with as well as those who share the same communication style. This course explores the disc model theory of describing personality through four central traits: dominance, influence, steadiness, and consciousness. This training provides tools and techniques to use when conflict is rooted in differing styles and how to adjust one’s style to get their desired outcomes. Communicating with different personality styles takes an introspective look at how personality can affect communication and what signs to look for to determine someone else’s style to turn a negative situation into a positive one. This course will challenge participants to rethink how they see others. Taught in an interactive style with challenge scenarios to keep participants engaged, this course will help participants develop healthier relationships and communicate more effectively.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Customer Service That Gets Results

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn how to communicate effectively with customers
  • Learn how to quickly identify the customer needs
  • Learn how to build rapport with the customer
  • Learn how to handle a challenging customer who won’t take no for an answer
  • Learn the factors that influence a customer’s buying decisions
Course Overview:

Customer Service That Gets Results is an introductory course that explores the fundamentals of customer service. Participants will learn how to make a good first impression, communicate effectively with customers, build rapport and how to do deal with a customer who is not happy. Participants will learn how to identify the customers needs and find a solution to their problem. Participants will learn how to stay calm and keep a good attitude during the customer interaction. Participants will learn how to see things from the customer point of view and anticipate what is needed in the situation. Participants will learn the factors that influence a customer’s buying decisions. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect on and share experiences along with techniques and tools to improve their customer service skills and get results.

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BRANDON COLBERT SOLUTIONS LLC PRESENTS

Time Management - Setting Good Habits

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Learn time management strategies
  • Learn the habit creation process and how to develop good habits and eliminate bad ones
  • How to prioritize action items in way that maximizes results
  • Techniques to avoid procrastination
Course Overview:

Time Management – Setting Good Habits is an introductory training course that helps participants utilize their time more effectively and set a foundation to cultivate good habits. The training explores time management principles that help process, prioritize, plan, and execute the activities that are most important in achieving goals. In this course participants will discover ways to eliminate bad habits and make good one’s stick. This training explores the habit creation process and how small changes in your routine can yield amazing results. This course will challenge participants to step out of their old ways of doing things and maximize the time they have with an interactive training style and challenge scenarios to keep participants
engaged.

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BRANDON COLBERT SOLUTIONS LLC PRESENTS

Emotional Intelligence

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • Explore the 4 pillars of Emotional Intelligence and the fundamentals of EQ
  • Learn how to better handle emotional charged situations
  • Learn the behavior and learning cycles of change
  • Learn how recognize your emotions and the emotions of others to change behavior and communicate more effectively.
Course Overview:

The Emotional Intelligence introductory training explores the 4 pillars of emotional intelligence: self-awareness, social-awareness self management and relationship management. Participants will discover fundamental keys to improve their emotional Intelligence. Participants will learn the impact of their emotions to change a situation and to recognize the emotions in others to be more effective for a positive outcome. Participants will learn how to handle emotionally charged situations with greater success. Participants will learn about the emotional learning and behavior cycle to recognize what strategy is most effective. In this interactive training participants will be challenged with scenarios and intriguing questions to reflect on and share experiences along with techniques and tools to raise their EQ.

Contact Us To Register
BRANDON COLBERT SOLUTIONS LLC PRESENTS

Moving From Employee To Manager

Course Format:
  • Instructor-led virtual or in person training
  • Interactive activities and scenarios designed to raise consciousness and increase awareness
  • Customizable based upon organization needs.
  • Participant Capacity: 35
Learning Objectives:
  • How to handle a difficult employee including change resisters
  • Pitfalls of Management and how to overcome them
  • How to handle interpersonal conflict among employees
  • Delivering effective feedback including constructive criticism
  • Successfully delegating
  • Keeping Moral up in times of turmoil
Course Overview:

Moving From Employee to Manager is an introductory training course designed to help first time managers with the transition into the role of management. The training explores the fundamental aspects of management including feedback, facing resistance, employee learning cycle, delegation skills, handling interpersonal conflict, avoiding micromanagement and more. Discover common mistakes first time managers make when trying to lead a team. This course will challenge participants to rethink what assumptions they had about managing others. This interactive training course is filled with challenge scenarios to keep participants engaged and get more familiar with their new role into management. Participants will come away with tools and insights that they can use to not only transition from employee to manager but become a true leader.

Contact Us To Register